Privacy Statement Lugarde B.V.

Lugarde B.V. values your privacy and is committed to handling personal data with care and transparency. This Privacy Statement explains what information we collect, why we collect it, how we use it and how we protect it.

This Privacy Statement applies to all websites, forms, services and other activities of Lugarde B.V.

1. Who We Are

Lugarde B.V.
Deventerweg 67
7245 AW Laren
The Netherlands

Email: info@lugarde.com
Website: www.lugarde.com

Lugarde B.V. is the data controller responsible for the processing of personal data as described in this Privacy Statement.

2. What Personal Data Do We Collect?

We may collect and process the following personal data:

• Name

• Address details

• Telephone number

• Email address

• Company name

• IP address

• Information about your use of our website

• Information submitted through forms on our website

• Information provided when requesting a brochure, quotation or appointment

• Information shared with us via email, telephone or other communications

We only process personal data that is necessary for the purposes described in this Privacy Statement.

3. Why Do We Process Your Personal Data?

We process personal data for the following purposes:

• Responding to enquiries;

• Preparing quotations;

• Sending brochures and other requested information;

• Arranging appointments;

• Providing information about our products and services;

• Processing your designs, configurations and requests;

• Referring you to a dealer or sales partner;

• Improving our websites and services;

• Complying with legal and regulatory obligations.

4. Dealer and Appointment Requests

If you select a dealer, showroom or sales partner through our website, or request an appointment, we may share your personal data with the relevant dealer or partner so they can contact you regarding your enquiry.

These parties process your personal data under their own responsibility and in accordance with their own privacy policies.

5. Newsletters and Marketing Communications

If you subscribe to our newsletter or consent to receiving marketing communications, we may use your details to keep you informed about products, promotions, inspiration and developments relating to Lugarde.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies.

These technologies help us to:

• Ensure the website functions properly;

• Understand how visitors use our website;

• Improve website performance and user experience;

• Make advertising and marketing communications more relevant.

Where required by law, we will request your consent before placing non-essential cookies on your device.

Further information can be found in our Cookie Policy.

7. Sharing Personal Data

We do not sell personal data to third parties.

We may share personal data with carefully selected third parties who support our business operations, including:

• Hosting providers;

• Software and technology providers;

• Marketing and analytics platforms;

• Email service providers;

• Dealers and sales partners;

• Logistics and delivery partners.

Where required, we enter into appropriate agreements with third parties to ensure personal data is processed securely and in accordance with applicable data protection legislation.

8. Data Retention

We do not retain personal data for longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Retention periods may vary depending on the nature of the enquiry, agreement or legal obligation involved.

9. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Our websites are secured using modern security technologies, including encrypted SSL/TLS connections.

10. Your Rights

Subject to applicable data protection laws, you may have the right to:

• Access your personal data;

• Request correction of inaccurate data;

• Request deletion of your personal data;

• Restrict the processing of your personal data;

• Object to the processing of your personal data;

• Withdraw consent where processing is based on consent;

• Request transfer of your personal data to another organisation.

Requests relating to your personal data can be sent to info@lugarde.com.

To protect your privacy, we may request additional information to verify your identity before processing your request.

11. Complaints

If you have concerns about how we process your personal data, we encourage you to contact us first so that we can try to resolve the matter.

You also have the right to lodge a complaint with the relevant supervisory authority responsible for data protection.

12. Changes to This Privacy Statement

Lugarde reserves the right to amend this Privacy Statement from time to time.

The most current version will always be available on our website. We recommend reviewing this Privacy Statement periodically to stay informed about how we process and protect personal data.

Last updated: June 2026.